• Couture Garments? Hand made HOME furnishings or VINTAGE items? Our associates + garment care specialist evaluate your items to inform you about what the possible outcome to be expected from cleaning and finishing. At times we cannot forecast what to expect as all garment processing and techniques are unique to each individual piece. No stain, process or outcome is always the same.
• If a garment, accessory or furnishing holds up poorly under proper cleaning, we at RUNWAY Garment Care + Dry Cleaning will deal directly with the manufacturer or retailer on your behalf to show cause of issues with said items.
• In the event that an article is lost or damaged by us during the processing stages, we will replace or reimburse you for said item/s.